Terms of Service
Last updated: December 12, 2024
1. Agreement to Terms
By accessing or using the Everyday Love website and services (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.
We reserve the right to update or modify these Terms at any time. Your continued use of the Service after any changes constitutes your acceptance of the new Terms.
2. Description of Service
Everyday Love provides an online platform for creating personalized photo books with embedded QR codes that link to voice recordings. Our services include:
- Photo book design and creation tools
- Voice memo recording and storage
- QR code generation for audio playback
- Professional printing and shipping of physical photo books
- Collaborative features allowing multiple contributors
3. Account Registration
To use certain features of our Service, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
You must be at least 18 years old or have parental/guardian consent to use our Service.
4. User Content and Intellectual Property
4.1 Your Content
You retain all ownership rights to the photographs, voice recordings, and other content ("User Content") you upload to our Service. By uploading User Content, you grant us a limited, non-exclusive license to use, store, reproduce, and process your content solely for the purpose of providing our Service.
4.2 Content Warranties
By uploading User Content, you represent and warrant that:
- You own or have the necessary rights to use all content you upload
- You have obtained consent from any individuals depicted in photographs or recorded in voice memos
- Your content does not infringe on any third party's intellectual property rights
- Your content does not violate any applicable laws or regulations
4.3 Prohibited Content
You may not upload content that:
- Is illegal, harmful, threatening, abusive, or harassing
- Contains nudity, pornography, or sexually explicit material
- Promotes violence, discrimination, or hatred
- Infringes on copyrights, trademarks, or other intellectual property
- Contains viruses, malware, or other harmful code
- Violates the privacy rights of others
We reserve the right to remove any content that violates these Terms and to terminate accounts of repeat offenders.
5. Orders and Payment
5.1 Pricing
All prices are displayed in US dollars and are subject to change without notice. Prices shown at the time of your order will be honored. Shipping costs are calculated at checkout based on your location and selected shipping method.
5.2 Payment Processing
Payments are processed securely through Stripe. By placing an order, you authorize us to charge your payment method for the total amount of your order, including applicable taxes and shipping fees.
5.3 Order Acceptance
Your order constitutes an offer to purchase. We reserve the right to accept or decline your order at our discretion. An order is accepted when we send you an order confirmation email and begin production.
6. Production and Shipping
6.1 Production Time
Photo books are custom-made products. Production typically takes 5-7 business days after order confirmation. Production times may vary during peak periods or due to unforeseen circumstances.
6.2 Shipping
Shipping times are estimates and may vary. We are not responsible for delays caused by shipping carriers, customs processing, or circumstances beyond our control. Risk of loss passes to you upon delivery to the shipping carrier.
6.3 Delivery Issues
You are responsible for providing accurate shipping information. We are not liable for orders delivered to incorrect addresses provided by you. If a package is returned to us due to an incorrect address, you will be charged for reshipment.
7. Returns, Refunds, and Cancellations
7.1 Custom Products
Because our photo books are custom-made with your personal content, we generally cannot accept returns or provide refunds for change of mind or ordering errors. Please review your book carefully before placing your order.
7.2 Defective Products
If your order arrives damaged, defective, or with significant printing errors that are our fault, please contact us within 14 days of delivery with photos of the issue. We will, at our discretion, either reprint and reship the product at no charge or provide a refund.
7.3 Cancellations
Orders may be cancelled within 24 hours of placement if production has not yet begun. Once production starts, orders cannot be cancelled.
7.4 Print Quality Disclaimer
Colors in printed products may vary slightly from what appears on your screen due to differences in monitor calibration and printing processes. Minor variations in color, cropping, or positioning are inherent to the printing process and do not constitute defects.
8. QR Codes and Voice Memo Access
QR codes in your photo book link to voice recordings hosted on our servers. We will maintain access to these recordings for a minimum of 5 years from the date of your order. We will make reasonable efforts to provide advance notice if we must discontinue this service.
You are responsible for downloading backup copies of your voice recordings if long-term preservation is important to you.
9. Limitation of Liability
To the maximum extent permitted by law, Everyday Love and its officers, directors, employees, and agents shall not be liable for:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of data, profits, or business opportunities
- Any claims arising from User Content
- Service interruptions or technical failures
- Actions of third-party service providers
Our total liability for any claim arising from or related to the Service shall not exceed the amount you paid for the specific product or service giving rise to the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Everyday Love and its affiliates from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from:
- Your use of the Service
- Your User Content
- Your violation of these Terms
- Your violation of any rights of another party
11. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, or secure. Your use of the Service is at your own risk.
12. Governing Law and Disputes
These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that you may assert claims in small claims court if your claims qualify.
13. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice, if you violate these Terms or for any other reason at our sole discretion. Upon termination, your right to use the Service will cease immediately, but provisions that by their nature should survive (such as ownership, warranty disclaimers, and limitations of liability) will remain in effect.
14. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
15. Contact Information
If you have any questions about these Terms of Service, please contact us at: